Seat massage not working

[scappellino]

I have level 1 and just under 2000 miles. No battery or major issues yet. Tried the seat massagers once when car first arrived. Took a long trip this past weekend and when I tried to turn them on all the options on the comfort screen were greyed out and I could not make any selections to turn it on. Have others had this issue before. I thought maybe it was a speed issue so I tried again when not moving and did not make a difference. Need first oil change soon so making a list of issues. Thanks

 

[Sweptfever214]

Dd u hit the button on the door or just try through the infotainment?

 

[scappellino]

Infotainment. To be honest, never knew there was a button on the door. I'm the type of person that just gets a car and drives it, figuring out stuff along the way. I've not spent much time with the controls but knew I could access it via the touch screen. I'll look for the button and try that. Thanks.

 

[Dustin]

I have level 1 and just under 2000 miles. No battery or major issues yet. Tried the seat massagers once when car first arrived. Took a long trip this past weekend and when I tried to turn them on all the options on the comfort screen were greyed out and I could not make any selections to turn it on. Have others had this issue before. I thought maybe it was a speed issue so I tried again when not moving and did not make a difference. Need first oil change soon so making a list of issues. Thanks

Check the buttons on the infotainment screen next to the seats, my back massage wasnt working one day and I noticed it was turned off on that selection.

 

[scappellino]

Thanks for the help on this - the little button by the seat memory buttons on the door did the trick. I must have shut it off while cleaning the car.