TSB 2026–2027 Ram 1500 R1H U43.17 Software Update - FOTA — 08-372-26

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Technical Service Bulletin · TSB 08-372-26

This is a Technical Service Bulletin, not a recall. A TSB tells dealers how to diagnose and repair a specific symptom when a truck comes in with it. It doesn't mean every truck listed has the problem, and it doesn't by itself make the repair free -- coverage depends on your warranty and the dealer's diagnosis.

Published: Oct 9, 2026
Applies to: Ram 1500 (2026–2027 model years)

Summary (official text)​

R1H U43.17 Software Update - FOTA Customers may experience one or more of the following: SYMPTOM: ● Screen Freeze or Radio Reset. ● Projection will not reconnect. ● Audio or music skipping and/or cutting out during playback. ● Apple CarPlay®/Android Auto® improvements: fixes for disconnections, freezes, screen distortion, and pairing issues. ● "Service Air Suspension System" message displayed when the Up or Down button becomes stuck. ● Trailer Surround Camera dimensions not retained after an ignition cycle. ● Distorted radio startup animation. ● Home screen media widget does not display the artist name. ● Turn signal blind spot view does not turn off after the turn is completed. ● Vehicle Settings page becomes frozen and unresponsive to touch input. ● "AUTO" Drive Mode takes several seconds to update after the mode is changed. ● Screen display size changes from normal to small without user input. ● Radio text displays in English when Portuguese is selected. ● Screen flickers, resets, or goes blank while driving. ● Steering wheel volume adjustment causes screen distortion. ● Surround Camera View guidelines remain visible when the setting is turned off in the radio. ● User is able to add a device to the head unit while the vehicle is in motion. ● Radio Bluetooth is unable to discover a phone even when the phone is directly in front of the radio. ● App screen turns completely black while driving. ● Phantom chimes occur without any warning messages or notifications. ● Left-side blind spot turn signal camera has a longer activation delay than the right-side camera. ● Radio switches to Android Auto® unexpectedly and displays a black screen. ● Phone cannot be reconnected to Bluetooth after being deleted. ● Glovebox and Apps text overlap on the MyCar or Performance Pages screen when the glovebox button is pressed. In addition, the following software enhancement is included: ● Remove Virtual Wall option from the Vehicle Settings menu.

Sources​

• 08-372-26 (PDF, NHTSA document 11038493) — Oct 9, 2026
• 08-372-26 (PDF, NHTSA document 11038530) — Oct 9, 2026

Details from NHTSA as of Oct 17, 2026. If NHTSA or Ram revises this notice, this post is updated and significant changes are noted in a reply. The linked documents are the authority, and a dealer can confirm whether it applies to your VIN.

Have you experienced this issue with your truck? Let us know your model year and engine, plus any diagnosis or repair details.