Hurricane + JB4 Tuner

[Nick797]

Installed one for the first time this past weekend and woke up the next day with dead batteries. (This is in another thread) Uninstalled and all is normal. Been in conversation with Burger and their customer service is excellent but I wonder if I’m just going back and forth with AI. Anyways , they want a screenshot of the firmware it’s on as they believe it’s drawing power when the OBD cable is connected. I will try again this weekend and send them the info they requested but your post is not helping my confidence. YMMV

Certainly I would think not AI, burger is only a handful of people over there & Terry is always on top of stuff Customer support wise. You should be able to quickly plug it into the OBDII port and connect via blue tooth and grab that firmware level FWIW so you don't have to go through the whole install just to get that for them! (hope that helps)

Sorry boys and girls... I cannot let a post like this go uncommented. I have a 2026 Ram RHO. Once I found out about hte JB4, I just had to have it. Well, here we are... 4 weeks later and nothing but grief and aggravation. When it's right, it's wonderful... but that's only about 10% of the time. The rest of the time I am limping home without boost. Terry Burger has been very patient with me, but I have none for him or his product. He guesses most of the time and sends me replacement parts that don't fix anything. If the JB4 works for you, count yourself as being blessed. As for me, I'll be in the right lane with my hazard flashers on while my right foot is planted firmly into the floorboards while trying to maintain the speed limit on my way back to the garage... again. The JB4 is temperamental junk... it's not ready for prime time.

Being you joined this forum to just write this, I am not sure that you'll respond or that you may even want any sort of input but...are you using beta, or stable maps to start?

Do you have any kind of throttle controller on the truck per chance? I know you mentioned having not much patience, I don't imagine that helps the scenario much..you have to remember these are new trucks, new platforms, new electrical architecture for RAM. We are VERY lucky these companies are releasing parts for us...and at the end of the day its us consumers that immediately look for modifications for our new trucks/cars. I know most people want proven and 100 percent guaranteed but when these trucks have really only been out for a little over a year it doesn't give much time for perfection.

 

[ednagel]

Installed one for the first time this past weekend and woke up the next day with dead batteries. (This is in another thread) Uninstalled and all is normal. Been in conversation with Burger and their customer service is excellent but I wonder if I’m just going back and forth with AI. Anyways , they want a screenshot of the firmware it’s on as they believe it’s drawing power when the OBD cable is connected. I will try again this weekend and send them the info they requested but your post is not helping my confidence. YMMV

I wish you the best of luck, because talent is not on the other end of that line. It's like going to the dealership with a brand new tech that just keeps replacing parts until something finally works. When it's all been nothing but, "try this", "now this", "and maybe this"... it does make you wonder if a real person is on the other end. And when they send you replacement parts that kill your truck, or cause it to go into limp mode even quicker than before, then you wonder how a product this bad is even selling. All I can do is tell you my experiences and to warn everyone I can to seriously consider NOT BUYING THIS JUNK!!! I feel like I got a big "S" on my forehead... and it doesn't stand for Superman.

 

[ednagel]

Certainly I would think not AI, burger is only a handful of people over there & Terry is always on top of stuff Customer support wise. You should be able to quickly plug it into the OBDII port and connect via blue tooth and grab that firmware level FWIW so you don't have to go through the whole install just to get that for them! (hope that helps)

Being you joined this forum to just write this, I am not sure that you'll respond or that you may even want any sort of input but...are you using beta, or stable maps to start?

Do you have any kind of throttle controller on the truck per chance? I know you mentioned having not much patience, I don't imagine that helps the scenario much..you have to remember these are new trucks, new platforms, new electrical architecture for RAM. We are VERY lucky these companies are releasing parts for us...and at the end of the day its us consumers that immediately look for modifications for our new trucks/cars. I know most people want proven and 100 percent guaranteed but when these trucks have really only been out for a little over a year it doesn't give much time for perfection.

No throttle controller. No nothing. Completely stock other than the JB4. I've used all three of the firmware levels at Terry Burger's direction. None of them have proven effective. I've replaced the MAF chip at Terry's direction with no positive effect. I've modified the fuel bias several times at Terry's direction... still no effect. I've completely reinstalled a replacement unit with no effect. The truck runs great, then trips into limp mode... then I press the throttle to the floor to get the truck off the road or back to my garage. Not much patience??? Who would after 4-5 weeks of constant troubleshooting and aggravation? I'm a human that spent $600 of my hard-earned money on a piece of junk. NO, I do not have any patience left... and I spent my hard-earned money for that right.

 

[Nick797]

No throttle controller. No nothing. Completely stock other than the JB4. I've used all three of the firmware levels at Terry Burger's direction. None of them have proven effective. I've replaced the MAF chip at Terry's direction with no positive effect. I've modified the fuel bias several times at Terry's direction... still no effect. I've completely reinstalled a replacement unit with no effect. The truck runs great, then trips into limp mode... then I press the throttle to the floor to get the truck off the road or back to my garage. Not much patience??? Who would after 4-5 weeks of constant troubleshooting and aggravation? I'm a human that spent $600 of my hard-earned money on a piece of junk. NO, I do not have any patience left... and I spent my hard-earned money for that right.

Understand the frustration, but without having the hands directly on the vehicle & a present condition it’s hard to diagnose things over the phone or email.

I don’t know the exact issue that is getting you that condition but it could be anything, might not even be the device it self being it sounds every component was replaced already? possibly a pin fitment issue on a factory connector side perhaps? I’ve seen that on stock trucks, just thinking out loud. Is the truck an RHO or a Standard output truck? just asking as i know the SO trucks are temperamental.

 

[FernNetty]

Certainly I would think not AI, burger is only a handful of people over there & Terry is always on top of stuff Customer support wise. You should be able to quickly plug it into the OBDII port and connect via blue tooth and grab that firmware level FWIW so you don't have to go through the whole install just to get that for them! (hope that helps)

Being you joined this forum to just write this, I am not sure that you'll respond or that you may even want any sort of input but...are you using beta, or stable maps to start?

Do you have any kind of throttle controller on the truck per chance? I know you mentioned having not much patience, I don't imagine that helps the scenario much..you have to remember these are new trucks, new platforms, new electrical architecture for RAM. We are VERY lucky these companies are releasing parts for us...and at the end of the day its us consumers that immediately look for modifications for our new trucks/cars. I know most people want proven and 100 percent guaranteed but when these trucks have really only been out for a little over a year it doesn't give much time for perfection.

That would be awesome if it’s the case and appreciate the info. But I’m thinking I’m gonna reinstall it anyways, connect the OBD cable , send the info and disconnect the cable overnight or until I hear back. Then see if I have dead batteries. Really wasn’t that bad of an install once you can identify all the connections. I just want this to work too much!!!

 

[ednagel]

Understand the frustration, but without having the hands directly on the vehicle & a present condition it’s hard to diagnose things over the phone or email.

I don’t know the exact issue that is getting you that condition but it could be anything, might not even be the device it self being it sounds every component was replaced already? possibly a pin fitment issue on a factory connector side perhaps? I’ve seen that on stock trucks, just thinking out loud. Is the truck an RHO or a Standard output truck? just asking as i know the SO trucks are temperamental.

As I stated in my original post... it's a brand new 2026 Ram RHO that ran just fine until I installed the JB4. I was foolish to want more power. The truck is great all by itself.

 

[Nick797]

As I stated in my original post... it's a brand new 2026 Ram RHO that ran just fine until I installed the JB4. I was foolish to want more power. The truck is great all by itself.

I missed the RHO part but brand new doesn’t mean anything with these trucks or anything anymore as i am one of the ones that had a “bad” brand new truck.

 

[ednagel]

I missed the RHO part but brand new doesn’t mean anything with these trucks or anything anymore as i am one of the ones that had a “bad” brand new truck.

O.M.G... you're one of those... I give up! I was totally wrong for posting my experiences, regardless of how accurate they were.

 

[Nick797]

O.M.G... you're one of those... I give up! I was totally wrong for posting my experiences, regardless of how accurate they were.

Nope! Just optimistic, i believe there’s a resolution for everything, just have to have willing & understanding parties in my opinion. I am not sure who or where you purchased from but you came into a thread that i started and i’d like to try and help you have a positive outcome or experience with something we’ve sold a TON of and have an equal amount of happy customers enjoying them in the truck.

I’ve had customers with Diablosports have issues on install and one ended up being a pushed out pin on the factory side of the connector it jumps into, sometimes a simple plug and play install can go wrong over something so overlooked/minor.

 

[Chemicaltick]

@Nick797 is the GOAT and knows his shit!

 

[mghtymous21]

O.M.G... you're one of those... I give up! I was totally wrong for posting my experiences, regardless of how accurate they were.

Someone needs a hug, it's ok little buddy. Hang in there, we are all friends here. Unless you drive a canyon lake, can't trust those guys

 

[mghtymous21]

Nope! Just optimistic, i believe there’s a resolution for everything, just have to have willing & understanding parties in my opinion. I am not sure who or where you purchased from but you came into a thread that i started and i’d like to try and help you have a positive outcome or experience with something we’ve sold a TON of and have an equal amount of happy customers enjoying them in the truck.

I’ve had customers with Diablosports have issues on install and one ended up being a pushed out pin on the factory side of the connector it jumps into, sometimes a simple plug and play install can go wrong over something so overlooked/minor.

@Nick797 just to prove a point, I think you should donate one to me. That way we can prove how stellar or a product it is

 

[Chemicaltick]

Someone needs a hug, it's ok little buddy. Hang in there, we are all friends here. Unless you drive a canyon lake, can't trust those guys

Serrano greens and their pickle egos.

 

[Mikey Swift]

O.M.G... you're one of those... I give up! I was totally wrong for posting my experiences, regardless of how accurate they were.

...and clearly you pee sitting down.

 

[Nick797]

...and clearly you pee sitting down.

Sometimes it’s more efficient in the morning

 

[mghtymous21]

Sometimes it’s more efficient in the morning

Nothing worse than standing to pee then farting, and realizing........it wasn't a fart.

 

[Irongoats]

@Nick797 is the GOAT and knows his shit!

Excuse me there can only be one Goat around here thank you very much but Nick is very helpful got 90% of my mods from him.

 

[Chemicaltick]

Excuse me there can only be one Goat around here thank you very much but Nick is very helpful got 90% of my mods from him.

You and Nick may need to RAM it out like Billy goats.

 

[Nick797]

another morning pee while siting down, mark me safe

 

[ednagel]

...and clearly you pee sitting down.

of course, otherwise I hit the seat, the wall, the sink, your mom