Poll: How many days has your RHO spent in the shop / service since purchasing? Please make sure you vote using the poll.

[Wrinkled_Donut]

When you take into account the amount of RHOs there are, and the actual number of people with persisting or catastrophic problems, the numbers are actually in Ram's favor...and on par with other brands. I don't know why we keep having to say this, forums are a hotbed of complaining and problems...it's the first place people come to bitch when something goes wrong. The narrative will always be skewed unfavorably for the specific vehicle. There are an exponentially larger number of silent owners with no issues. If I had let this forum scare me off, and it tried, I'd have missed out on my favorite truck ever...a few interesting quirks aside, it's been amazing!!

All these posts do, is serve to reignite the negative narrative for confirmation bias.
If people really need this info, there are a plethora of threads that already exist, use the search function.

Idk man theres definitely truth to this, but I've been on forums my whole adult life and can't recall a single one where 8/10 threads are about problems people are having. I've also owned 10 new vehicles and never had remotely the amount of problems I've had in this one. Not even close.

To act like the amount of problems people have here is totally normal is disingenuous in my opinion.

Can't blame people for discussing this, blame Stellantis. People are upset their expensive ass trucks are all fucked up. I'm upset that half the time I get in my truck something goes wrong or is weird. I'm tired of driving with no gauge cluster. Some people are okay with this and that's cool, but a lot of people aren't and that's cool too. The more the word gets out that these are cluster-fucks, the more incentive Ram has to fix them.

It's awesome yours is fine but a lot of people have had endless problems. Try to put yourself in their shoes.

Sticking our heads in the sand and telling everyone to use search isn't going to help. I know it gets annoying but it Is what it is. Stellantis cut a bunch of corners, cheaped out with vendors, and released a totally shitty, unfinished product and people are going to talk about it.

You're probably right about it being on par with other brands, though.

 

[RHO_Tres]

I am not trying to hijack the thread, but I have a question. Are they providing yall with a loaner for all these vehicles that are in the shop for multiple days, or are they simply apologizing?

At first, they did not supply a loner, then after about a week, they got me a Jeep. The second time it was only in the shop for 3 days.

Drastically different from when my wife's suburban had a small issue and needed to be towed to the dealership. They literally had a car waiting for the service department when we got there. Plus issued a ton of GM credits that could be used at their online store.

 

[RHONC]

When you take into account the amount of RHOs there are, and the actual number of people with persisting or catastrophic problems, the numbers are actually in Ram's favor...and on par with other brands. I don't know why we keep having to say this, forums are a hotbed of complaining and problems...it's the first place people come to bitch when something goes wrong. The narrative will always be skewed unfavorably for the specific vehicle. There are an exponentially larger number of silent owners with no issues. If I had let this forum scare me off, and it tried, I'd have missed out on my favorite truck ever...a few interesting quirks aside, it's been amazing!!

All these posts do, is serve to reignite the negative narrative for confirmation bias.
If people really need this info, there are a plethora of threads that already exist, use the search function.

Glad yours is holding up well, when the truck runs it is awesome. I purchase a new vehicle every ~ 2 years, I have owned more than 15 in my life. Never have I had a vehicle stay in the shop > 2 days. Never have I had a vehicle where they could not determine the root cause of the issues. What is happening with the RHO’s is not “normal”. I am hopeful mine gets a permanent fix but not holding my breath.

 

[Irongoats]

None

 

[Mikey Swift]

Idk man theres definitely truth to this, but I've been on forums my whole adult life and can't recall a single one where 8/10 threads are about problems people are having. I've also owned 10 new vehicles and never had remotely the amount of problems I've had in this one. Not even close.

Can't blame people for discussing this, blame Stellantis. People are upset their expensive ass trucks are all fucked up. I'm upset that half the time I get in my truck something goes wrong or is weird. Some people are okay with this and that's cool, but a lot of people aren't and that's cool too. The more the word gets out that these are cluster-fucks, the more incentive Ram has to fix them.

It's awesome yours is fine but a lot of people have had endless problems. Try to put yourself in their shoes.

Sticking our heads in the sand and telling everyone to use search isn't going to help. I know it gets annoying but it Is what it is. Stellantis released a totally shitty, unfinished product and people are going to talk about it.

You're probably right about it being on par with other brands, though.

I understand your concerns bro...no one is sticking heads in the sand. Most of us are just fatigued with the constant complaining from a small minority...and to be fair, most issues CAN be solved by just searching previous threads and actually reading, but people are too lazy for that. ALOT of RHO owners are previous Raptor owners, and they dunk on the the Fords all the time...everything from interior quality to engine issues, they've had more than their fair share. Not to mention all the catastrophic engine failure the last few years from GM and Toyota, every manufacturer is having problems. It also seems to have gotten worse since COVID. This isn't necessarily directed at you, I know more often then not you're joking around...but new cats come in like Miley on a wrecking ball and reignite the BS.

 

[Wrinkled_Donut]

I understand your concerns bro...no one is sticking heads in the sand. Most of us are just fatigued with the constant complaining from a small minority...and to be fair, most issues CAN be solved by just searching previous threads and actually reading, but people are too lazy for that. ALOT of RHO owners are previous Raptor owners, and they dunk on the the Fords all the time...everything from interior quality to engine issues, they've had more than their fair share. Not to mention all the catastrophic engine failure the last few years from GM and Toyota, every manufacturer is having problems. It also seems to have gotten worse since COVID. This isn't necessarily directed at you, I know more often then not you're joking around...but new cats come in like Miley on a wrecking ball and reignite the BS.

I hear you. Trust me dude, I come on here to enjoy the truck and talk about things other than issues too and it also depresses and fatigues me to see all the constant issues. Then I get all wrapped up and start complaining myself (In my defense, I'm from NJ. Everyone here bitches and moans 24/7 so to me it's honestly normal ) I do love this truck and I'm super excited for it's future, I just genuinely hope Ram does get their crap together and handles all these minor issues with software updates etc. Because then the trucks will be essentially perfect.

 

[Mikey Swift]

My best guess for what is happening...bear with me.
Most issues are electrical, being modules or components specific to the canbus system. Failures with modules in this system can cascade down to every other system in the truck. What I think happened, is the vendors for these components rushed the orders to meet demand. In doing so, they skipped the burn-in procedure that usually sniffs out most bad electrical components. Since they've skipped this step and just installed these parts, we the owners are experiencing the bathtub curve of electronic failure...we are literally stress testing these components in the end product instead. Very much like Microsoft sends out the bugged software, let's us use and find problems, then patches later...we do the quality control for them. Now, I'm not saying this is right by any means, but to be fair, it's most likely not really Ram's fault either...aside for maybe going with cheaper vendors. I don't think people understand what it takes to design a vehicle and bring it to market, it's a Herculean task and I'm amazed everytime something new comes out that takes it up a notch.
I think they are very aware, and seem to be trying to rectify as quickly as possible. They are very active as of late on this forum, trying to help solve these issues for owners...this is the most hands on approach I've seen any manufacturer take. We have to give some credit where due.
I think over the next year we will see a drop in issues, as the electrical stuff gets sorted.

 

[RHOfan]

Ok…don’t bash me for test driving a VW Tiguan SEL R-Line Turbo. I liked it! I know this seems unrelated to this thread, but bear with me.

Sure, the VW’s ride was a bit on the stiff side. The brake pedal is strangely inconsistent. But, the interior is on-par, maybe nicer, than RHO. The driving experience was very Germanic…great steering & throttle response. Solid feeling unibody chassis. Overall, a fun (on pavement) ride.

So, I made the mistake of finding a Gen3 Tiguan forum. It read a lot like this forum. Electronics glitches up the wing-wang. A few mechanical failures. Talk of Euro Lemon Law cases.

Ben Hardy, an automotive YouTuber, recently posted a video about his problems with Stellantis Group vehicles (Jeep & Ram), along with Ford & others. His conclusion: He currently only trusts Toyota/Lexus vehicles.

Stinks, but it seems all the “fantastic” features in modern vehicles are making them unreliable. Don’t know what the future holds or what I’m buying next.

 

[RHOfan]

I think over the next year we will see a drop in issues, as the electrical stuff gets sorted.

I hope so, but I’m not as confident.

Someone recently posted a video by Savage Geese about the recent history of CJDR, discussing their ownership under Daimler & Stellantis. They talked of knowing “insiders”, engineers & product executives. Their take was that US based staff & Stellantis are aware of the poor reliability, but there does not seem to be any plan to fix it. The focus is on updating the platforms and there has been lots of wasted time & resources chasing EVs & other product that did not fit well in the American marketplace, like the Alfa Romeo based Dodge Hornet.

It’s kinda sad. I hope CJDR survives.

 

[RAM-Ranch-MT]

2020 and on vehicles are far less reliable than those of the past. Even toyota, the epitome of reliability is dogshit now. Combination of covid supply chains, American manufacturing in the dumps, and epa push to EV. Not sure how vehicles cost 2x or 3x what they used to but a fraction as reliable. The whole "too many features" thing causing it is so dumb. Cars have had screens, heated/cooled seats and lane assist for 20 years and do not have the electrical gremlins. Not rocket science.

I agree with Mikey, a majority of issues have been odd electronic gremlins and not catastrophic. Highly annoying and shouldnt happen but usually an "easy" fix. That combined with Ram not making ANY replacement parts to service them is a bad combo and a lot of pissed off owners.

All i know is Manufacturers better get it together. Its frustrating to buy top of the line vehicles and deal with this stuff. I worked my whole life to afford badass shit that works and when it doesn't its ridiculous.

I have had 3 vehicles in my life i put over 300k miles on and all were built in 2002. Ive replaced next to nothing besides wear parts. Why with modern technology, engineering and cad are the built so terribly? I cant think of one modern vehicle that can comfortably hit 150k miles. Cant even build them to go 5k miles without 5 dealership visits. Plastic oil pans and water pumps, JUNK!

 

[MattH89]

2020 and on vehicles are far less reliable than those of the past. Even toyota, the epitome of reliability is dogshit now. Combination of covid supply chains, American manufacturing in the dumps, and epa push to EV. Not sure how vehicles cost 2x or 3x what they used to but a fraction as reliable. The whole "too many features" thing causing it is so dumb. Cars have had screens, heated/cooled seats and lane assist for 20 years and do not have the electrical gremlins. Not rocket science.

I agree with Mikey, a majority of issues have been odd electronic gremlins and not catastrophic. Highly annoying and shouldnt happen but usually an "easy" fix. That combined with Ram not making ANY replacement parts to service them is a bad combo and a lot of pissed off owners.

All i know is Manufacturers better get it together. Its frustrating to buy top of the line vehicles and deal with this stuff. I worked my whole life to afford badass shit that works and when it doesn't its ridiculous.

I have had 3 vehicles in my life i put over 300k miles on and all were built in 2002. Ive replaced next to nothing besides wear parts. Why with modern technology, engineering and cad are the built so terribly? I cant think of one modern vehicle that can comfortably hit 150k miles. Cant even build them to go 5k miles without 5 dealership visits. Plastic oil pans and water pumps, JUNK!

All valid, BUT, if they're all shit and people need vehicles then there's really no incentive structure in place for anyone to improve. That's really the problem we're experiencing.

 

[Mikey Swift]

I hope so, but I’m not as confident.

Someone recently posted a video by Savage Geese about the recent history of CJDR, discussing their ownership under Daimler & Stellantis. They talked of knowing “insiders”, engineers & product executives. Their take was that US based staff & Stellantis are aware of the poor reliability, but there does not seem to be any plan to fix it. The focus is on updating the platforms and there has been lots of wasted time & resources chasing EVs & other product that did not fit well in the American marketplace, like the Alfa Romeo based Dodge Hornet.

It’s kinda sad. I hope CJDR survives.

I agree, the EV focus has caused a lot of brands to suffer...we all know why they chased it, and I'm glad they're backing off.

 

[Mikey Swift]

2020 and on vehicles are far less reliable than those of the past. Even toyota, the epitome of reliability is dogshit now. Combination of covid supply chains, American manufacturing in the dumps, and epa push to EV. Not sure how vehicles cost 2x or 3x what they used to but a fraction as reliable. The whole "too many features" thing causing it is so dumb. Cars have had screens, heated/cooled seats and lane assist for 20 years and do not have the electrical gremlins. Not rocket science.

I agree with Mikey, a majority of issues have been odd electronic gremlins and not catastrophic. Highly annoying and shouldnt happen but usually an "easy" fix. That combined with Ram not making ANY replacement parts to service them is a bad combo and a lot of pissed off owners.

All i know is Manufacturers better get it together. Its frustrating to buy top of the line vehicles and deal with this stuff. I worked my whole life to afford badass shit that works and when it doesn't its ridiculous.

I have had 3 vehicles in my life i put over 300k miles on and all were built in 2002. Ive replaced next to nothing besides wear parts. Why with modern technology, engineering and cad are the built so terribly? I cant think of one modern vehicle that can comfortably hit 150k miles. Cant even build them to go 5k miles without 5 dealership visits. Plastic oil pans and water pumps, JUNK!

Agree with everything.
To be fair, I've been extremely lucky with vehicles but, I'm also a 'glass half full' person...things could always be worst. I think that helps with my overall experiences in life.

 

[Wrinkled_Donut]

They talked of knowing “insiders”, engineers & product executives.

It’s kinda sad. I hope CJDR survives.

Funny you mention this. A coworker of mines daughter is married to a guys whose father is high level in a certain department at Ram. He said the whole place is in absolute shambles. Both in employee morale and turnaround. When my coworker was talking to him about me buying the truck, he said he tells people he knows closely/family to avoid the latest Ram products like the plague but didn't really want to elaborate anything past that. I didn't listen obviously because I really wanted the truck.

Curious as to what's going on internally over there.

 

[D&Sadventure]

When you take into account the amount of RHOs there are, and the actual number of people with persisting or catastrophic problems, the numbers are actually in Ram's favor...and on par with other brands. I don't know why we keep having to say this, forums are a hotbed of complaining and problems...it's the first place people come to bitch when something goes wrong. The narrative will always be skewed unfavorably for the specific vehicle. There are an exponentially larger number of silent owners with no issues. If I had let this forum scare me off, and it tried, I'd have missed out on my favorite truck ever...a few interesting quirks aside, it's been amazing!!

All these posts do, is serve to reignite the negative narrative for confirmation bias.
If people really need this info, there are a plethora of threads that already exist, use the search function.

Agreed we have a few wrinkled_pastries on here that complain about the truck on every other post they make yet by their own admission have never had a problem with their truck… that actually needed a dealer to look at or repair.

 

[Wrinkled_Donut]

Agreed we have a few wrinkled_pastries on here that complain about the truck on every other post they make yet by their own admission have never had a problem with their truck.

If you're talking about me, which I'm assuming you are, I've had plenty of issues. Currently driving around without a gauge cluster half of the time. Truck also slammed on the brakes then stalled backing into a parking space 3 days ago. I can't get better than 5.6 0-60 which I'm now assuming may be transmission related because lately it's been (very clearly) shuddering/slipping under heavy acceleration pulling onto the highway. I actually don't even bother posting half the issues here.

The only people I've seen complain are people who have had issues. Who are these people who complain without having had problems with their trucks? Please cite.

If you're not having problems, no one must be? Right?

 

[D&Sadventure]

If you're talking about me, which I'm assuming you are, I've had plenty of issues. Currently driving around without a gauge cluster half of the time. Truck also slammed on the brakes then stalled backing into a parking space 3 days ago. I can't get better than 5.6 0-60 which I'm now assuming may be transmission related because lately it's been (very clearly) shuddering/slipping under heavy acceleration pulling onto the highway. I actually don't even bother posting half the issues here.

The only people I've seen complain are people who have had issues. Who are these people who complain without having had problems with their trucks? Please cite.

If you're not having problems, no one must be? Right?

Thought you said in a previous thread you had never had yours in the dealer for repairs.

 

[Wrinkled_Donut]

Thought you said in a previous thread you had never had yours in the dealer for repairs.

I have not, I'm not quite sure how you're equating that to not having had any issues though?

It's never broken down so I haven't brought it to the dealership though, that's correct.

Until that happens, I have absolutely zero time or desire to do the whole back-and-forth dance with a dealership over the other issues. Right now, I just need it to get me to and from work. Have better things to do than be at the Ram dealership every other week.

 

[BigBo5342]

I bought my RHO 6 weeks ago and other than a glitch here and there this truck has been flawless. Granted I only have 1500 miles on it but the truck has been awesome.
I try coming here to learn about the RHO and I end up walking away depressed as hell.
I feel for everyone having the issues they are having but I think for my sanity I need to limit how often I visit this site. Happy Thanksgiving everyone!

 

[D&Sadventure]

I have not, I'm not quite sure how you're equating that to not having had any issues though?

It's never broken down so I haven't brought it to the dealership though, that's correct.

Until that happens, I have zero time or desire to do the whole back-and-forth dance with a dealership over the other issues. Right now, I just need it to get me to and from work. I don't feel like having the truck sit for 2 weeks at a dealership waiting for a cluster then have some tech disassemble the entire dash on my truck with 2,000 miles on it. I don't feel like explaining to them how it slammed on the brakes while they look at me like I have 6 heads and then claim they can't recreate the issue.

Thanks for clearing that up. Nothing that necessitated taking it to the dealership.