Service shifter

[Dcchris311]

I sent you a dm about this

I haven't received a message from you.

 

[swifteee]

I haven't received a message from you.

Sorry i meant to respond to ramcares

 

[swifteee]

Hello, @Dcchris311, @nick71692, and any other users or owners who are experiencing the above:

Our team is here if you would like to troubleshoot further or are maybe looking for some added support when booking a dealer appointment. We welcome private messages any time to discuss further.

Hannah
Ram Cares

I sent you a dm about this

 

[Dcchris311]

FCA/Stellantis/CDJR engineers approved the starter replacement. The dealership received it today but will not be installing it until Monday. If that does not fix the issue, they will move on to the transmission which is what the DTC I showed indicated was the problem originally.

 

[Banger]

We need a manual RHO as god intended

I’d buy it!!

 

[Dcchris311]

Well.....after 26 days at the dealership, I finally got my truck back.
It wasn't the batteries, it wasn't the starter, it wasn't the transmission lines, again it wasn't the batteries.....it was the electronic shift module that the TSB mentions. They need to update the TSB to include our style of shifter and not just the rotary version......

 

[RHO.Tobe]

Interesting. My RHO was in the shop last week because the batteries had died. And they ended up replacing the shifter module because it was causing battery voltage issues and parasitic draw from battery when truck was off.

I just had the same happen with mine. Exact thing.

 

[John-117]

Both batteries and the shifter. Over 30 days total time at the dealership for me