I’ve had my truck for exactly one week, and unfortunately the infotainment system appears to be stuck in a reboot loop.
I took it to the dealer, they performed a factory reset. I got the keys, started the truck, the system immediately went back into the startup/reboot loop.
I’ve left the truck with the dealer for further evaluation and will share an update once I have more information.
Update:
It’s been a while since I’ve posted about this, so here’s the latest. The dealer was unable to reset the system and ended up submitting a STAR request to order a replacement radio. It’s now been three weeks since the request was submitted, and I still haven’t received any update on when the new unit will arrive.
I’m curious how many owners have had to replace their radio entirely. From what I’ve seen on the forums and online, most reported issues seem to be limited to connectivity problems or minor glitches, not full system replacements. Would appreciate hearing about others’ experiences.