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PM sent
PM sentAs promised, we are here with some news about the impending launch of the Digital Key to our model year 2025 Ram trucks. The next phase of deployment is a software launch to a small subset of customers and will continue from there in small increments to ensure there are no issues before/during/after deployment.
Since we know this is a highly anticipated feature launch, and we also know none of you here are shy about letting us know if any issue arises, we would like to include forum members in this initial deployment so you can be some of the first access the feature.
If you own a 2025 model and would like to ensure you are part of the first wave, which we anticipate to be deployed by the end of next week (timing subject to change at any time for any reason), all we ask is that you send a private message with the same title as this post, Digital Key Activation, and include your VIN. No additional info needed. Due to the anticipated volume, this will help us keep track of everyone. Please don't expect any additional follow up via that private message besides ato confirm we received your PM.
Our intent is to use this thread to continue posting all additional updates as we receive them. Again, we expect this to be a relatively slow roll out to ensure the best customer experience.
We will be able to accept PMs for VINs until 10/14/25.
After 10/14/25, any VINs received may not be able to be included in the first wave. We do not yet have information on timing for the additional waves.
Thank you all for your support of Ram Cares on the forum so far, and we look forward to a smooth rollout! As with any software-based update, we at Ram Cares will take any feedback you have to provide once the update is received and dispense it back to the software engineers.
EDITED TO ADD: If your vehicle is not already equipped with the initial capability, it cannot be added. We will do a check on VINs as we receive them for the necessary sales code and in the instance your VIN does not have the sales code we will then let you know.
Kori & Hannah
Ram Cares
No update on this one just yet -- I can share that we do not expect it to be this calendar year. But as always, subject to change.Very cool.
Any update on when this will be available for 2026 MY’s?
I know this is out of your control but there really needs to be some communication to the dealers on this, many are selling the trucks and telling everyone that the feature is available.No update on this one just yet -- I can share that we do not expect it to be this calendar year. But as always, subject to change.
Kori
Ram Cares
it appears this is not available for the samsung s25, is that correct?As promised, we are here with some news about the impending launch of the Digital Key to our model year 2025 Ram trucks. The next phase of deployment is a software launch to a small subset of customers and will continue from there in small increments to ensure there are no issues before/during/after deployment.
Since we know this is a highly anticipated feature launch, and we also know none of you here are shy about letting us know if any issue arises, we would like to include forum members in this initial deployment so you can be some of the first access the feature.
If you own a 2025 model and would like to ensure you are part of the first wave, which we anticipate to be deployed by the end of next week (timing subject to change at any time for any reason), all we ask is that you send a private message with the same title as this post, Digital Key Activation, and include your VIN. No additional info needed. Due to the anticipated volume, this will help us keep track of everyone. Please don't expect any additional follow up via that private message besides ato confirm we received your PM.
Our intent is to use this thread to continue posting all additional updates as we receive them. Again, we expect this to be a relatively slow roll out to ensure the best customer experience.
We will be able to accept PMs for VINs until 10/14/25.
After 10/14/25, any VINs received may not be able to be included in the first wave. We do not yet have information on timing for the additional waves.
Thank you all for your support of Ram Cares on the forum so far, and we look forward to a smooth rollout! As with any software-based update, we at Ram Cares will take any feedback you have to provide once the update is received and dispense it back to the software engineers.
EDITED TO ADD: If your vehicle is not already equipped with the initial capability, it cannot be added. We will do a check on VINs as we receive them for the necessary sales code and in the instance your VIN does not have the sales code we will then let you know.
Kori & Hannah
Ram Cares
It's so you know, that I know that you saw I'm part of the cool kids clubYou guys know they get the PM even if you don't post here that you sent it, right?
I know exactly what you meanIt's so you know, that I know that you saw I'm part of the cool kids club
No update on this one just yet -- I can share that we do not expect it to be this calendar year. But as always, subject to change.
Kori
Ram Cares
I got the new update and it says pair through NFC after hitting the digital key tile on the Ram app. There is no digital key tile on the Ram app. What am I missing?As promised, we are here with some news about the impending launch of the Digital Key to our model year 2025 Ram trucks. The next phase of deployment is a software launch to a small subset of customers and will continue from there in small increments to ensure there are no issues before/during/after deployment.
Since we know this is a highly anticipated feature launch, and we also know none of you here are shy about letting us know if any issue arises, we would like to include forum members in this initial deployment so you can be some of the first access the feature.
If you own a 2025 model and would like to ensure you are part of the first wave, which we anticipate to be deployed by the end of next week (timing subject to change at any time for any reason), all we ask is that you send a private message with the same title as this post, Digital Key Activation, and include your VIN. No additional info needed. Due to the anticipated volume, this will help us keep track of everyone. Please don't expect any additional follow up via that private message besides ato confirm we received your PM.
Our intent is to use this thread to continue posting all additional updates as we receive them. Again, we expect this to be a relatively slow roll out to ensure the best customer experience.
We will be able to accept PMs for VINs until 10/14/25.
After 10/14/25, any VINs received may not be able to be included in the first wave. We do not yet have information on timing for the additional waves.
Thank you all for your support of Ram Cares on the forum so far, and we look forward to a smooth rollout! As with any software-based update, we at Ram Cares will take any feedback you have to provide once the update is received and dispense it back to the software engineers.
EDITED TO ADD: If your vehicle is not already equipped with the initial capability, it cannot be added. We will do a check on VINs as we receive them for the necessary sales code and in the instance your VIN does not have the sales code we will then let you know.
Kori & Hannah
Ram Cares