Exposed Wires Underneath Truck - Is This Normal?

[Eighty]

Looks like it's a slotted hole (at an angle). In the previous pics that are posted by several people, you can see the edge of the hole in different locations, depending on where the bolt head is.

 

[RamCares]

Appreciate the mention, @BackinaRam!

If you would like to continue discussing or to formally document your experience, @Chris3058, then we encourage you to send a PM with your email address and phone number to get started.

Hannah
Ram Cares

 

[RamFan]

Looks like it's a slotted hole (at an angle). In the previous pics that are posted by several people, you can see the edge of the hole in different locations, depending on where the bolt head is.

View attachment 26503
View attachment 26504

Yup lol

 

[Chris3058]

Appreciate the mention, @BackinaRam!

If you would like to continue discussing or to formally document your experience, @Chris3058, then we encourage you to send a PM with your email address and phone number to get started.

Hannah
Ram Cares

Hannah, Im the Canadian guy you cant help!! lol But thanks for offering. I have to deal with Ram Canada - which sucks. Badly.

 

[rpr]

Just did mine, it ain’t pretty but it’s better.

I had to cut the one sided tape that’s used as a sling hanger to get access to all the exposed wires to tape them up.

 

[TT BeastMode]

Appreciate the mention, @BackinaRam!

If you would like to continue discussing or to formally document your experience, @Chris3058, then we encourage you to send a PM with your email address and phone number to get started.

Hannah
Ram Cares

Hello Hannah. Just curious, I notice that when someone has an issue with their truck, you request a PM communication from that person.

But are you also relaying all RAM RHO issues to the proper department, so RAM is made aware? Regardless of whether or not the person starts a PM conversation with you ?

 

[Mikey Swift]

Is it me, or does that tape wrap look like it's been stretched? I wonder if these wire ducts are being installed fully tight, but are slipping back (or getting pulled back) somehow.

This is what I've been saying.

 

[BLKRHO2169]

Had mine on hoist today. Mines a March 2025 build... Same. Just not as exposed.

 

[RamCares]

Hannah, Im the Canadian guy you cant help!! lol But thanks for offering. I have to deal with Ram Canada - which sucks. Badly.

My bad! At least you were able to connect with Ram Canada. Trust, if our team was able to assist you we would!

And per your question, @TT BeastMode, we often request owners send us a private message so we can better troubleshoot and exchange information while preserving their privacy. We work closely with the Ram brand team as well to ensure your voices are heard! Know we also often document customer's experiences internally for reference on our end. The goal is always to improve customer care and provide the best assistance possible. As always, we appreciate your understanding as we work to tackle these customer frustrations.

Hannah
Ram Cares