Who did this update? I'm torn...

[01Defense]

Just got a notice on my new 26 last night as I returned home. I did not accept. Instead, turned off vehicle and went inside. I had no issues to date other than in DS "Clunk" while in Sport mode.

 

[INTIMD8R]

Updated, no issues yet and nothing before update. We will see.

 

[Frenzy]

I had an issue with all the shortcuts not working AT ALL. Tried them in Android Auto and the home screen, nothing. Held the power button down on the volume knob and restarted the system, everything back to normal.

I'm not sure if it was because of the update or not, but just putting it out there in case others have a similar issue.

 

[TAL25]

I had an issue with all the shortcuts not working AT ALL. Tried them in Android Auto and the home screen, nothing. Held the power button down on the volume knob and restarted the system, everything back to normal.

I'm not sure if it was because of the update or not, but just putting it out there in case others have a similar issue.

Had the same to a degree - there was a notification on the screen when it completed that said it could take up to 24 hours for all app functionality to return. All seems well this morning.

 

[RDRHINO]

I allowed it to update yesterday morning and so far so good. BUt I did notice that before that I lost the option to control the heated seat zones without having to go into the comfort settings. It's fixed now though.

 

[cowboyup1494]

Truck asked to do the update. A bit scared to do it before I sleep and have to get up for work, really don’t want to come out to a dead truck or something.

I’ve noticed my last three trips since it’s offered the update that when I turn the truck off, open the door, close the door and even lock it that the radio does not shut off. If I get back in and cycle the start button to run then back off and open the door again it shuts off. Normal?

I’m still very new to th truck, just hit the 100 mile mark.

 

[TripleBRHO]

I’m in a ram rebel rental today. Is the Uconnect system this bad. CarPlay doesn’t seem to consistently work.

 

[RADA]

I’m in a ram rebel rental today. Is the Uconnect system this bad. CarPlay doesn’t seem to consistently work.

LOL!

I'm in a Service Center Loaner, while the RHO is in for its sixth Infotainment Screen & Module replacement.

The screen on the loaner keeps flashing an error message about an UConnect Box issue and suggests seeking a qualified service center for repairs.

Seems like UConnect was programmed by fingerless, blind, dyslexic monkeys

 

[eltaco]

LOL!

I'm in a Service Center Loaner, while the RHO is in for its sixth Infotainment Screen & Module replacement.

The screen on the loaner keeps flashing an error message about an UConnect Box issue and suggests seeking a qualified service center for repairs.

Seems like UConnect was programmed by fingerless, blind, dyslexic monkeys

So this proves there really is not point where they stop and say… maybe the display isn’t the problem here…

I’m seeing this a lot. Let’s replace the same component multiple times, and surely the 7th time will fix it!

 

[RDRHINO]

Truck asked to do the update. A bit scared to do it before I sleep and have to get up for work, really don’t want to come out to a dead truck or something.

I’ve noticed my last three trips since it’s offered the update that when I turn the truck off, open the door, close the door and even lock it that the radio does not shut off. If I get back in and cycle the start button to run then back off and open the door again it shuts off. Normal?

I’m still very new to th truck, just hit the 100 mile mark.

Mine did the same thing yesterday morning before I decided to move forward with the update.

 

[TheGhost_ST]

i just did the update this morning when i got to work it was on the screen when i came out and started the truck so far so good no issues. but i will keep an eye on it and see if i notice anything.

 

[26MoltenRHO]

So this proves there really is not point where they stop and say… maybe the display isn’t the problem here…

I’m seeing this a lot. Let’s replace the same component multiple times, and surely the 7th time will fix it!

It’s ridiculous. Throwing parts at it that does nothing to fix the problem.

 

[01Defense]

Mine updated yesterday after parking for the evening and no known issues today while driving. Truck had about 800 miles on it when update occurred. I will continue to monitor.

 

[cowboyup1494]

Mine did the same thing yesterday morning before I decided to move forward with the update.

Good to know. I did read on another forum during my quick search this morning that other trucks have been seen doing this when ready and asking for the update. I’m going to do it when I get home from work in the morning.

 

[Eighty]

@Jimmy07 posted this in the 5th Gen forum:

R5T is the telematics box update, not a radio update. The telematics box is the same thing as the Uconnect box (this fixes the “Uconnect box requires service” message some people constantly get). It’s for the connected services, and this has been an update since August or September. They paused all OTA updates for a while, so they must have just started them back up again.

 

[jbrans3]

Welp, after I did the update (not blaming it, just reporting), that at the gas station the doors this morning would not unlock. Luckily, I was able to unlock the front door with the key.

 

[Frenzy]

Welp, after I did the update (not blaming it, just reporting), that at the gas station the doors this morning would not unlock. Luckily, I was able to unlock the front door with the key.

I've had that happen probably 3 times PRIOR to the update so I don't think that's what caused your problem. That particular issue happened back in October I think within a matter of 2-3 weeks, but it hasn't happened since.

 

[IKZZR1100]

I did it and no issues so far. I hope it stays the same.

same here.

 

[RamCares]

Hello! Sharing this update here as well for awareness.

We'd like to clarify that a telematics box module (TBM) update that was previously running for a short time last year, was restarted this week. Some customers may have received the update last October prior to over-the-air updates being paused. This TBM update is for MY25 and MY26 DT vehicles only for the Uconnect Box Error Message.

If anyone experiences a concern during or after the update, please reach out. As a reminder, our suggestion for all OTA updates is to schedule at a time when you can ensure good cellular coverage to the truck so there is less chance of the update being interrupted, and to not drive while the update loads.

If you visit your dealership, they can also share Technical Service Bulletin 08-339-25 with you, which lists the fix as:

"The customer may comment on the following:
● Radio screen displays "Uconnect Box Error" with the message "Uconnect Box requires service. Please visit
an authorized dealer""

Thanks, and again feel free to let us know if you opt to visit your dealer and would like some added support.

Hannah
Ram Cares

 

[502rambo]

My CarPlay stopped working and just would stop showing up randomly after the update, tried the resets and disconnects and wired/wireless, gotta wait until the next update