Who did this update? I'm torn...

[Eighty]

@RamCares - this is the second person I've seen say that this new update is introducing problems (the other one is on the 5th Gen Rams forum). Might be worth looking into a little deeper.

 

[502rambo]

Yeah I took delivery of my truck from the official dealership literally a week ago, and I'm across the world from most of the people in this forum, so it is slowly a spreading issue on different RAMs.

 

[yoda33073]

That update is safe. Its for uconnect and navigation. Its the new recall from the dealer thats not good. Go for it.

Hit start update, turn off the truck, sit in it without touching anything till the truck goes to sleep, then get out. I left my truck alone for 2 hours and then started it again. No wifi necessary.

 

[RamCares]

Thanks for the mention, @Eighty!

If you would like to discuss your concerns further for us to review @502rambo, then we recommend sending a private message our way. Hope to connect again soon.

Hannah
Ram Cares

 

[TheGhost_ST]

That update is safe. Its for uconnect and navigation. Its the new recall from the dealer thats not good. Go for it.

Hit start update, turn off the truck, sit in it without touching anything till the truck goes to sleep, then get out. I left my truck alone for 2 hours and then started it again. No wifi necessary.

I did the update when i got to work i got the alert. why did you sit in it until everything went blank? i excepted mine and got out and went to work and the update was done normally when i got out of work that evening and noticed a couple of things still don't know what all the updates were but the zones for the seates are now a seperate button. haven't noticed many other changes. don't know if it was the update but the display seems slightly more responsive.

 

[yoda33073]

I did the update when i got to work i got the alert. why did you sit in it until everything went blank? i excepted mine and got out and went to work and the update was done normally when i got out of work that evening and noticed a couple of things still don't know what all the updates were but the zones for the seates are now a seperate button. haven't noticed many other changes. don't know if it was the update but the display seems slightly more responsive.

I let it sleep because I tried it the way you described 2 times and it didnt work. Maybe it was just a coincidence but when I wanted for the truck to sleep, it worked. SMH

 

[deeve]

What is the latest version number for this update? I clicked ok for it to start and left the truck for an about 2 hours. When I came back it still said 0%. I had to use the truck and could not leave it any longer. The update request has not come back so I am not sure what happened. Like to check to see if it did in fact load.

 

[Eighty]

What is the latest version number for this update? I clicked ok for it to start and left the truck for an about 2 hours. When I came back it still said 0%. I had to use the truck and could not leave it any longer. The update request has not come back so I am not sure what happened. Like to check to see if it did in fact load.

You can't see the version number in any menus on your radio. It's a telematics box update (only). It's "R5T", but you'll only see it when it prompts you for the update.

 

[deeve]

Dang, but thank you.

 

[TheGhost_ST]

so i don't remember seeing it before. But i did notice today that the digital key app is now available. i haven't tried to see if i could sync with my phone but that could be a step i the right direction.

 

[INTIMD8R]

I wish I would've have clicked on it, as it seems glitchy now where I didn't have anything before. Nothing major so far.

 

[cjmuter1]

This popped up this morning. Carplay has been a shit show, but other than that no issues. The carplay connection issue isn't keeping me up at night - the phone still does it's thing via bluetooth and all that. I'm slow to do this update, feel like I'll be stepping on a landmine, but hell, that bouncing betty might already be ready to pop up. Comments welcome - thanks boys

I installed it too. Don’t see much difference but my carplay works fine.

It said it would take 26 mins so I left it updating in my driveway. Can’t shut it off and the radio stayed on.

My gripe is when I click a link with an ad video, plays that abs I have to toggle back to radio.

 

[Hawk Tua Tagavailoa]

I updated a week ago because I got tired of the pop up every time I turned off the truck. So far, no issues and I can’t tell what was updated or changed.

 

[RAM-Ranch-MT]

I have updates turned off so i have been running the same update for awhile. My truck was working flawlessly so why change it. i took my truck in for the recall and they flashed my truck to latest update. So far not impressed. All of my settings somehow got changed, whatever i got them changed back.

Then i was driving it to pick up a pizza and going to back into a parking spot, as i got closer to the curb the parking sensors started beeping like usual but when i got close and it was beeping faster, the truck through the e-brake on and died. Then proceeded to tell me to shift to park and restart the truck. No issues since but by far the weirdest thing ever. WTF ram. hasn't happened again, i even replicated the scenario multiple times to see if it would do it again. Why does an update make my flaewless truck suddenly have gremlins?! Im turning off all driving and park assistance because i dont trust it.

 

[HankM]

I have updates turned off so i have been running the same update for awhile. My truck was working flawlessly so why change it. i took my truck in for the recall and they flashed my truck to latest update. So far not impressed. All of my settings somehow got changed, whatever i got them changed back.

Then i was driving it to pick up a pizza and going to back into a parking spot, as i got closer to the curb the parking sensors started beeping like usual but when i got close and it was beeping faster, the truck through the e-brake on and died. Then proceeded to tell me to shift to park and restart the truck. No issues since but by far the weirdest thing ever. WTF ram. hasn't happened again, i even replicated the scenario multiple times to see if it would do it again. Why does an update make my flaewless truck suddenly have gremlins?! Im turning off all driving and park assistance because i dont trustMin

 

[HankM]

mine is still a rookie (Nov, 2K miles) but other than carplay shitting around, no issues. Did the update, carplay connects but it takes a while. Other than that....no issues. We shall see.

 

[ah64aviator]

Hello! Sharing this update here as well for awareness.

We'd like to clarify that a telematics box module (TBM) update that was previously running for a short time last year, was restarted this week. Some customers may have received the update last October prior to over-the-air updates being paused. This TBM update is for MY25 and MY26 DT vehicles only for the Uconnect Box Error Message.

If anyone experiences a concern during or after the update, please reach out. As a reminder, our suggestion for all OTA updates is to schedule at a time when you can ensure good cellular coverage to the truck so there is less chance of the update being interrupted, and to not drive while the update loads.

If you visit your dealership, they can also share Technical Service Bulletin 08-339-25 with you, which lists the fix as:

"The customer may comment on the following:
● Radio screen displays "Uconnect Box Error" with the message "Uconnect Box requires service. Please visit
an authorized dealer""

Thanks, and again feel free to let us know if you opt to visit your dealer and would like some added support.

Hannah
Ram Cares

My dealer keeps telling me there is no fix for this. I need this to stop popping up a few times an hour please. What is the fix? Thank you.

 

[deeve]

In my experience the uConnect box replacement was what the techs said we needed. It did fix the problem but not permanently. Kept coming back. This was on my 2022 1500 and on the RHO. With the RHO, while it did come back, it eventually stopped on its own. Im not sure they really know what the problem with the warning is.

 

[ah64aviator]

My dealer keeps telling me there is no fix for this. I need this to stop popping up a few times an hour please. What is the fix? Thank you.

To be clear, I'm asking @RamCares directly here. Not interested in supposition or theories.

 

[deeve]

Good luck.

You probably have already but if not google the message. No can figure it out.