yellow explody warning (how my wife described it) | anyone else?

[RamCares]

Hello again, @RHO_Tres!

Our team has since recently responded to your private message. We're working to address your concerns and hope to reconnect again shortly.

Hannah
Ram Cares

 

[RHO_Tres]

@RamCares, I appreciate the private message, but I'm still a little confused. Could you please review my response and let me know if there is an ETA on the part delivery like what was originally communicated?

 

[RamCares]

Yup! Just received word a few minutes ago and sent you another message, @RHO_Tres!

Hannah
Ram Cares

 

[RHO_Tres]

Thanks!

 

[toast411]

UPDATE: 10/27
3rd cluster installed, I picked up the truck on 10/24.

This cluster was also scratched on the inside (this had to be from FCA, the tech couldn't have did this as they didn't even open the cluster). The previous cluster had a good screen, so they were going to swap them.

But... on startup the errors reappeared

 

[Bleublaze55]

I have the same issue starting. Happening every other drive but thankfully no limp modes. Sounds like I need to carry a 10mm in the truck from now on. Does anyone have any updates on what the fix is? I thought I read somewhere that the AUX bat was the issue for most gremlins. There is a fix for that too?
Aside from this little new issue. I absolutely love my RHO and hope these little things are just the AUX battery not getting enough volts. Which sounds like the issue.

 

[meochan]

For me — and several others in a Facebook group — the fix ended up being a replacement of the Central ADAS Decision Module.
For some people, it was the main module (Central ADAS Decision Module), and for me specifically, it was the Central ADAS Decision 2 Module.

I’ve also seen a few cases caused by improperly seated wiring or main/aux battery issues, but those seem to be rare.
The vast majority still needed a decision module replacement.

The good news is that this isn’t an unknown problem anymore, at least not to RAM. Your service department might have never encountered it before, but if they reach out to the tech support line (what my dealership calls their internal RAM support), they should know where to look.

I’m the only RHO my local dealer has serviced in a long while, and they didn’t believe me at first when I said this was a module issue. After contacting the tech line and inspecting the module themselves (which took them a full 7-day week), they finally ordered the replacement and fixed the problem.

Unfortunately, based on what I’ve seen online and from my own experience, this issue isn’t a matter of probability — it’s a matter of time. It will happen eventually. And now we’re even seeing 26MY RHOs are showing the same problem.

All of this makes me wonder: if replacing the module fixes the issue, why are late-25MY and even 26MY trucks still suffering from it? Did they just overstock the original defective modules and insist on using them up?

 

[meochan]

Just to clarify, here’s how the issue started for me:

First, I got the FCW warning — the yellow warning icon.
On the next drive, the warning disappeared.

After that, it escalated into a Blind Spot Alert failure, FCW unavailable, and no cruise control.

Sometimes, during a drive, the system would chime and cruise control would temporarily come back, but hands-free driving still wouldn’t work.

Other times, I’d start the truck with cruise control available (but still no hands-free), only for it to chime again mid-drive and lose cruise control completely.

 

[RamCares]

Hi, @meochan!

Not sure if you have connected with us yet, but if not please feel free to send a private message our way with your mileage as well as the date of your most recent dealer appointment. We're here to help!

Hannah
Ram Cares

 

[Bleublaze55]

Thank you @meochan Really helpful!!!!!!!! I have mine scheduled for next week. So hopefully this will be something I can bring up and get fixed ASAP. I have a big road trip scheduled for Thanksgiving, and I want to make sure the truck is back home and gets back home.

 

[RHO_Tres]

For me — and several others in a Facebook group — the fix ended up being a replacement of the Central ADAS Decision Module.
For some people, it was the main module (Central ADAS Decision Module), and for me specifically, it was the Central ADAS Decision 2 Module.

I’ve also seen a few cases caused by improperly seated wiring or main/aux battery issues, but those seem to be rare.
The vast majority still needed a decision module replacement.

The good news is that this isn’t an unknown problem anymore, at least not to RAM. Your service department might have never encountered it before, but if they reach out to the tech support line (what my dealership calls their internal RAM support), they should know where to look.

I’m the only RHO my local dealer has serviced in a long while, and they didn’t believe me at first when I said this was a module issue. After contacting the tech line and inspecting the module themselves (which took them a full 7-day week), they finally ordered the replacement and fixed the problem.

Unfortunately, based on what I’ve seen online and from my own experience, this issue isn’t a matter of probability — it’s a matter of time. It will happen eventually. And now we’re even seeing 26MY RHOs are showing the same problem.

All of this makes me wonder: if replacing the module fixes the issue, why are late-25MY and even 26MY trucks still suffering from it? Did they just overstock the original defective modules and insist on using them up?

Wow, I wish they knew this at Ancira Dodge Ram in San Antonio, before my truck sat there for a month to get the ABS Module changed out. Two other modules need to be replaced and are ordered, but no ETA on delivery so they let me take my truck home even though the blind spot monitoring, lane assist, traffic sign assist, Auto emergency braking, drowsy driver alert (lol), and check engine line are all going off on me intermittingly. I just ignore them and hope that once the additional modules come in it'll fix the problem, and I don't stress that my battery won't be dead when I go to start the truck like it did 3 times before the ABS module was changed out.

 

[RHO_Tres]

Thank you @meochan Really helpful!!!!!!!! I have mine scheduled for next week. So hopefully this will be something I can bring up and get fixed ASAP. I have a big road trip scheduled for Thanksgiving, and I want to make sure the truck is back home and gets back home.

Hopefully they have the parts available. The first module took a few weeks and now there are two more ordered with no ETA of when they will be delivered.

 

[meochan]

Hi, @meochan!

Not sure if you have connected with us yet, but if not please feel free to send a private message our way with your mileage as well as the date of your most recent dealer appointment. We're here to help!

Hannah
Ram Cares

Thanks for the reply, I’ve reached out to you guys already but unfortunately I’m in Canada so you guys can’t help me. And just to clarify, my issue was already fixed.

And just to add more information for the guys replied in the post, the central ADAS decision module is located behind the second row seats. Your dealer should know what it is when you tell them “the (central ADAS decision) modules behind the rear seats”.

I waited 3 weeks for this module as well. Seems like all these modules are on backorder. 45 days (last time I asked) for the main decision module. And lucky for me I needed the decision 2 module which had a shorter wait time.

During the 3 weeks waiting for the module to arrive, I took the truck back home and did a road trip.

Engine and handling wise, everything’s good.

Electronics wise, FCW, blindspot alerts and cruise control are all unavailable.
Plus the right wireless charging pad stopped working and right door handle sometimes doesn’t unlock the truck. One time the right mirror won’t fold anymore but fixed itself after a power cycle.
It almost feels like my truck had a stroke and suffered from a Partial Paralysis on the right side.

All of these issues fixed themselves after they finished the module replacement.

After talking to my service advisor, I think I kinda understand this whole issue.

The faulty module in the truck is basically like having a broken landline phone at home — not completely dead, but not functioning properly either. When someone calls you, the call might not go through, or it might connect but drop at any moment. The same thing happens when you try to call out.
If you've had one of those landline phones broken at your house, or even someone at home didn’t properly hang up one of the phones - you know what I’m talking about.

This causes the entire “phone line” system in the vehicle to behave erratically, with signals cutting in and out. That’s why when my service technician plugged in the OBD, they saw an overwhelming number of communication errors.
And that’s probably why for some of you, the technicians at your dealership couldn’t pinpoint the issue, at least not at first.

But again, at this stage, this is not a challenging problem anymore. Your dealership will figure it out and fix it for you eventually (and hopefully within a reasonable timeframe).
I sincerely hope all of your problems will be fixed ASAP!

Cheers,
Meo

 

[RHO_Tres]

Thanks for the reply, I’ve reached out to you guys already but unfortunately I’m in Canada so you guys can’t help me. And just to clarify, my issue was already fixed.

And just to add more information for the guys replied in the post, the central ADAS decision module is located behind the second row seats. Your dealer should know what it is when you tell them “the (central ADAS decision) modules behind the rear seats”.

I waited 3 weeks for this module as well. Seems like all these modules are on backorder. 45 days (last time I asked) for the main decision module. And lucky for me I needed the decision 2 module which had a shorter wait time.

During the 3 weeks waiting for the module to arrive, I took the truck back home and did a road trip.

Engine and handling wise, everything’s good.

Electronics wise, FCW, blindspot alerts and cruise control are all unavailable.
Plus the right wireless charging pad stopped working and right door handle sometimes doesn’t unlock the truck. One time the right mirror won’t fold anymore but fixed itself after a power cycle.
It almost feels like my truck had a stroke and suffered from a Partial Paralysis on the right side.

All of these issues fixed themselves after they finished the module replacement.

After talking to my service advisor, I think I kinda understand this whole issue.

The faulty module in the truck is basically like having a broken landline phone at home — not completely dead, but not functioning properly either. When someone calls you, the call might not go through, or it might connect but drop at any moment. The same thing happens when you try to call out.
If you've had one of those landline phones broken at your house, or even someone at home didn’t properly hang up one of the phones - you know what I’m talking about.

This causes the entire “phone line” system in the vehicle to behave erratically, with signals cutting in and out. That’s why when my service technician plugged in the OBD, they saw an overwhelming number of communication errors.
And that’s probably why for some of you, the technicians at your dealership couldn’t pinpoint the issue, at least not at first.

But again, at this stage, this is not a challenging problem anymore. Your dealership will figure it out and fix it for you eventually (and hopefully within a reasonable timeframe).
I sincerely hope all of your problems will be fixed ASAP!

Cheers,
Meo

So took the truck out to my son’s baseball game and on the way home we stopped to grab something to eat and when we finished up we headed back to the truck and it wouldn’t start. I thought I give it a few minutes to maybe reset it self but after a half hour I had to call my wife to come pick up my son while I wait for a tow truck. It’s sad that a 2025 with only 5,200 miles that has been in the shop for over a month, and driven maybe 400/500 since getting it out will not start!

 

[RHO_Tres]

Heard from the dealership this morning. They'll try to look at it in a few days and get back to me. Anyone had to pay for the tow to the dealership and get reimbursed for it? If so let me know the process as I feel like I shouldn't be stuck paying that fee on a truck that was previously in the shop from 9/13 - 10/14, and now back in the shop again as of this morning 11/17.

 

[Sweptfever214]

Heard from the dealership this morning. They'll try to look at it in a few days and get back to me. Anyone had to pay for the tow to the dealership and get reimbursed for it? If so let me know the process as I feel like I shouldn't be stuck paying that fee on a truck that was previously in the shop from 9/13 - 10/14, and now back in the shop again as of this morning 11/17.

Talk to the service department head

 

[Frenzy]

Dropped my truck off at the dealership on 11/7. I had previously been in contact w/ @RamCares so I was able to send my info needed in order to get Customer Care involved. Got a call from my case manager on 11/11. Service rep told me straight up it would take a few weeks for them to figure anything out since they haven't dealt w/ any RHO's at all and that they would contact a Ram Engineer right from the get go.

No telling how long this is gonna take...

 

[ROCKO]

Dropped my truck off at the dealership on 11/7. I had previously been in contact w/ @RamCares so I was able to send my info needed in order to get Customer Care involved. Got a call from my case manager on 11/11. Service rep told me straight up it would take a few weeks for them to figure anything out since they haven't dealt w/ any RHO's at all and that they would contact a Ram Engineer right from the get go.

No telling how long this is gonna take...

Mine was 3 weeks I think good luck

 

[RamCares]

If you want us to look into your customer care case again @Frenzy let us know! We can see if we can get things going.

Hannah
Ram Cares

 

[Mac35]

Question all you guys having these problems have level 1 ? Part of the reason I ordered mine without hoping to avoid some of these problems.