Another RHO Down!

[Ram4Life]

My RHO died on me on the beltway today. I’ve been towed twice, to the side of the road. When the state police showed up the moved me again. I was drive then hit some slower traffic then the truck stalled. Restarted then died again and would not idle. Off to the dealership. I’ll post what hapened as soon as I find out!

 

[RHOfan]

How many miles on the odo?

 

[Ram4Life]

How many miles on the odo?

1,549…… crazy right!

 

[RHOfan]

Hope it’s something simple.

 

[Ram4Life]

Hope it’s something simple. Me too! Thanks

 

[Jdmdc5teg06]

Maybe it’s a vacuum hose that popped off like mine did. Mine had the same symptoms.

Pop the hood and check for this hose just in case

 

[Ram4Life]

Yeah I checked it before I called for a tow. I remember seeing your post. Waiting to hear back from the dealer soon. Thank you!

 

[Ram4Life]

UPDATE......Stopped by the dealer today. Truck was still outside. They said they have been working on it. I sat outside for a while...I went over to my truck it was unlocked with my personal belongings inside, radar detector and dash cam in there also. This pissed me off. I went in and asked what is going on then I told them how I felt..... They said it is a fuel problem issue (Duh I knew that) and then said they would be taking it in the shop today to investigate. Meanwhile I had to pay roadside assistance for the towing, and no loaner vehicle yet. I stop by tomorrow and demand a rental. Hopefully they figure this out. I also reached out to a engineer at Ram I hope he can help me get this resolved soon as I see some people had their vehicle in the shop for weeks or over a month. Maybe I should have just bought a used TRX?

 

[Adub]

So they don't pay for the tow to the dealership when these types of things happen?

 

[Ram4Life]

So they don't pay for the tow to the dealership when these types of things happen?

They told me it i the closest dealership only....... Their was one closer but my dealership that I use was only 10 miles away a 6 mile difference, WTF. I have owed 6 Ram's always a proud owner. But I am getting frustrated! 1,500 miles they should be taken care of this better. Thank you Adub!

 

[MattH89]

Remember to check your insurance. A lot of policies carry roadside including tow

 

[MongoSmash11]

Call Ram and open a case number. Mine has been in the shop for a month now. They will reimburse your tow and rental car. The dealership itself may not be responsible for you getting a rental.

 

[RHOfan]

UPDATE......Stopped by the dealer today. Truck was still outside. They said they have been working on it. I sat outside for a while...I went over to my truck it was unlocked with my personal belongings inside, radar detector and dash cam in there also. This pissed me off. I went in and asked what is going on then I told them how I felt..... They said it is a fuel problem issue (Duh I knew that) and then said they would be taking it in the shop today to investigate. Meanwhile I had to pay roadside assistance for the towing, and no loaner vehicle yet. I stop by tomorrow and demand a rental. Hopefully they figure this out. I also reached out to a engineer at Ram I hope he can help me get this resolved soon as I see some people had their vehicle in the shop for weeks or over a month. Maybe I should have just bought a used TRX?

Whoa, whoa, whoa…used TRX? Come on. 2025 Ram has the all-new electrical architecture by Fiat! You know…that Italian car company affiliated with Stellantis…known for their dependable cars…HA!

And…don’t get angry at the folks trying to help you. You left your $$ stuff in the truck. They have plenty of other stuff to worry about. Work with them & things will fall into place.

 

[HudsoTodd]

Mine already needs the dash screen replaced… but they can’t even order the part yet…

 

[Faze]

Call Ram and open a case number. Mine has been in the shop for a month now. They will reimburse your tow and rental car. The dealership itself may not be responsible for you getting a rental.

this is correct, the dealership might give you just loaner for the time of the actual repair.. rent a truck and then send them invoice, my allowance is $85 a day

 

[Ram4Life]

Whoa, whoa, whoa…used TRX? Come on. 2025 Ram has the all-new electrical architecture by Fiat! You know…that Italian car company affiliated with Stellantis…known for their dependable cars…HA!

And…don’t get angry at the folks trying to help you. You left your $$ stuff in the truck. They have plenty of other stuff to worry about. Work with them & things will fall into place.

Yeah I left my stuff in the truck but i made sure it was locked. but they didn't lock it up. It just pissed me off it was still outside and not working on it. I am trying to work with them......But they have no sense of urgency.

 

[Ram4Life]

I did get a loaner today, they said they will back charge Sellantis for this. I know they are now working on it after 3 days cause I got a notification from my Ram app. Brake system failure and anti lock brake failure. They said today still don't know what is wrong with it. I told them I am now afraid to do anything to the truck. I told the service manager I have already ordered a AFE catback exhaust and my concern with the cats. he told me the cat back system will not void my warranty. That's good news! When I find out the problem I will let everyone know, hopefully it will help someone else.

 

[Ram4Life]

this is correct, the dealership might give you just loaner for the time of the actual repair.. rent a truck and then send them invoice, my allowance is $85 a day

They gave me a Jeep Compass. So at least I don't need to worry that anymore. Thanks Faze!

 

[Ram4Life]

Mine already needs the dash screen replaced… but they can’t even order the part yet…

Do they still have yours?

 

[HudsoTodd]

Do they still have yours?

They just said keep driving it until the part comes in… wow