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New info on 98 mph top speed.

Hi everyone,

For those affected by the 98 MPH top speed limiter reprogram, Technical Service Bulletin (TSB) 18-032-25 REV. A is available. This will be a PCM flash and should be completed relatively quickly (estimated less than 20 minutes).

If there are any questions about whether your specific VIN shows the bulletin, either we or your dealer can answer that for you. We are also working to reach out individually to each affected customer, but obviously wanted to get this info out to all of you as soon as possible.

Let me know if there are any additional questions.

Kori
Ram Cares
 
RamCares said:
Hi everyone,

For those affected by the 98 MPH top speed limiter reprogram, Technical Service Bulletin (TSB) 18-032-25 REV. A is available. This will be a PCM flash and should be completed relatively quickly (estimated less than 20 minutes).

If there are any questions about whether your specific VIN shows the bulletin, either we or your dealer can answer that for you. We are also working to reach out individually to each affected customer, but obviously wanted to get this info out to all of you as soon as possible.

Let me know if there are any additional questions.

Kori
Ram Cares
Click to expand...
So if I give you my VIN you can let me know if my RHO is effected?? I literally have not had time to check this myself on the weekends. I’m literally home one day a week. Thanks in advance
 
Yea just got an email from Anthony that my upgrade is ready. Can't wait to get it done and see triple digits hah.
 
RamCares said:
Hi everyone,

For those affected by the 98 MPH top speed limiter reprogram, Technical Service Bulletin (TSB) 18-032-25 REV. A is available. This will be a PCM flash and should be completed relatively quickly (estimated less than 20 minutes).

If there are any questions about whether your specific VIN shows the bulletin, either we or your dealer can answer that for you. We are also working to reach out individually to each affected customer, but obviously wanted to get this info out to all of you as soon as possible.

Let me know if there are any additional questions.

Kori
Ram Cares
Click to expand...
PM sent
 
Just in case there are others on here with this issue , such as me please take note- First ……… 2 of the 3 dealers around me had no clue what I was talking about and could not pull up the service bulletin that was given by Ramcare and or had a fix for it. Luckily, the 3rd one had their shit together and can help me. Secondly, the service advisor I spoke to where I am taking it specifically told me that they cannot do anything if you have not experienced anything wrong with the truck. Meaning you cannot go by “word of mouth” …….even if it came straight from Ramcare. I cannot make this shit up. I had to tell them I literally tried to go over 98mph and it would not let me. He told me they are not allowed to do the repair unless you physically experience an issue like alert lights , CEL, stalling etc….. Maybe I just got someone who doesn’t have a clue . Just an heads up . Unbelievable. Anyways , just wanted to put that out there
 
FernNetty said:
Just in case there are others on here with this issue , such as me please take note- First ……… 2 of the 3 dealers around me had no clue what I was talking about and could not pull up the service bulletin that was given by Ramcare and or had a fix for it. Luckily, the 3rd one had their shit together and can help me. Secondly, the service advisor I spoke to where I am taking it specifically told me that they cannot do anything if you have not experienced anything wrong with the truck. Meaning you cannot go by “word of mouth” …….even if it came straight from Ramcare. I cannot make this shit up. I had to tell them I literally tried to go over 98mph and it would not let me. He told me they are not allowed to do the repair unless you physically experience an issue like alert lights , CEL, stalling etc….. Maybe I just got someone who doesn’t have a clue . Just an heads up . Unbelievable. Anyways , just wanted to put that out there
Click to expand...
I thought that by having your VIN in the system they would be forced to do it. Some dealers are just plain stupid and you cant fix stupid.

I called my dealer and they told me the same. I sent my service advisor some screenshots from RAM care on this forum directly to his cell, and he said to bring it over. He can see something but no idea yet on the fix. I am hoping between now and Monday that he is able to get this sorted out. I PM Ram care about it and no response yet.
 
Hi everyone,

Just in case there is some additional direction needed, anyone is welcome to show this message to their servicing dealer.

The dealerships should be visiting their online portal called Service Library.

Once they click into the Service Library and input your specific VIN, they will see at the top of the screen a pop-up message in bright blue and orange for this bulletin, and then that message links them directly to the official bulletin with all of the details.

Any VINs that I have checked today on your behalf, I have looked directly into that system that each of our dealerships uses. This is also considered a Rapid Service Update, which means they are required to perform it if your VIN is active.

If there are still issues getting this resolved, please let me know, as there may be a need for additional messaging to the dealer body to clarify.

Kori
Ram Cares
 
GreyBeast said:
I thought that by having your VIN in the system they would be forced to do it. Some dealers are just plain stupid and you cant fix stupid.

I called my dealer and they told me the same. I sent my service advisor some screenshots from RAM care on this forum directly to his cell, and he said to bring it over. He can see something but no idea yet on the fix. I am hoping between now and Monday that he is able to get this sorted out. I PM Ram care about it and no response yet.
Click to expand...
Yes, absolutely ridiculous. Mine is scheduled to go in on 10/4 for the fix . I’ve screenshot most of the conversations with Ramcare so hopefully that’s enough for these dumbasses at the dealership. Not sure why we’re the ones that have to jump through flaming hoops because of their f-ups.
 
FernNetty said:
Just in case there are others on here with this issue , such as me please take note- First ……… 2 of the 3 dealers around me had no clue what I was talking about and could not pull up the service bulletin that was given by Ramcare and or had a fix for it. Luckily, the 3rd one had their shit together and can help me. Secondly, the service advisor I spoke to where I am taking it specifically told me that they cannot do anything if you have not experienced anything wrong with the truck. Meaning you cannot go by “word of mouth” …….even if it came straight from Ramcare. I cannot make this shit up. I had to tell them I literally tried to go over 98mph and it would not let me. He told me they are not allowed to do the repair unless you physically experience an issue like alert lights , CEL, stalling etc….. Maybe I just got someone who doesn’t have a clue . Just an heads up . Unbelievable. Anyways , just wanted to put that out there
Click to expand...
Maybe they were looking at the wrong thing, or just thinking of TSB’s in general. These aren’t recalls, TSB’s are solutions to a problem you “might” be having. And the dealer only gets paid for performing it on an affected unit.

I’m sure once the actual notice comes out, dealers will understand. Still shitty you had
To contact 3 different places.
 
FernNetty said:
Yes, absolutely ridiculous. Mine is scheduled to go in on 10/4 for the fix . I’ve screenshot most of the conversations with Ramcare so hopefully that’s enough for these dumbasses at the dealership. Not sure why we’re the ones that have to jump through flaming hoops because of their f-ups.
Click to expand...
After all, problem fixed (I hope). Took it to the dealer today and did the software update. Right out of the dealer I pushed it in the HOV lane that was free and clear at the time and got it to 106MPH. Finally got the truck I paid for. Fingers crossed that this is it.
 

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Mikey Swift said:
Power move would be to keep it limited at 98...let everyone else get it flashed, you'd have a 1 of 1 truck.
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🤯 that’s exactly why I joined this forum. Solid advice like this! Price of the truck just went up 💰
 
GreyBeast said:
After all, problem fixed (I hope). Took it to the dealer today and did the software update. Right out of the dealer I pushed it in the HOV lane that was free and clear at the time and got it to 106MPH. Finally got the truck I paid for. Fingers crossed that this is it.
Click to expand...
Mine is scheduled for this Saturday so hopefully all will be good afterwards, we’ll see!!
 
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