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Ram Digital Key Update

99mo said:
I had not read your article. The Gas version, with the HO, would be nice. Maybe a follow up question on early design ideas. Too soon and he probably would not share it just yet, never know.
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I don't think the design is going to be anything else than what you'd expect. Just look at the Tahoe vs Silverado. It is basically a truck with a topper and more carpet.
 
I already have one, it’s called a Grand Wagoneer. 😂. My 2024 GW3 has the same Hurricane HO.
 
testerdahl said:
That's always cool when my colleagues pick up my story. I was recently asked to share my VIN with Ram to be put at the top of the list for when this fix is rolled out. I'm always working on another story related to trailers and I just got an invite to interview Ram CEO Tim Kuniskis next week. Anybody have any questions for him?
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Ask him if there is a Mopar Factory tuner being made for the RHO. There were rumors at SEMA but Mopar denies any such thing.
 
Just watched the video where Tim proclaims we don’t have a quality problem, we created a production capacity issue… but we don’t have a quality problem.

It was actually good to hear him acknowledge their problems were self inflicted by initiating so many changes to the vehicle all at once, but yes, the result is absolutely reduced quality over 2024 generation 1500s. Own it.

Pretty cool opportunity for you to interview and share that discussion with the public. I’m looking forward to the full video.
 
I thought the video was very good as well. It was interesting that Tim said the 10y/100k warranty is expensive.
 
Did he ask about the factory tuner?? I wont pay for that guy's lifestyle and watch his videos. Just me.
 
eltaco said:
Tell him we’ll forgive the digital key mishap if they’ll give the 2025 RHO guys the same 10/100k warranty the 2026s got!
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No kidding. We deserve it, since we’re the ones who got RHO off the ground in the first model year! Makes me feel like RAM crapped on us 2025 buyers.
 
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well us with 2026's wont' forgive him since we have the warranty and paid for the digital key feature even if we don't plan on using it!
 
So new guy here - so if I’m reading this right - the digital key still isn’t working from 2025?? That was a selling point from the sales dude a week ago. Lmfao!! Interesting.
 
Chris3058 said:
So new guy here - so if I’m reading this right - the digital key still isn’t working from 2025?? That was a selling point from the sales dude a week ago. Lmfao!! Interesting.
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You are correct. It has never worked on this vehicle. So, not only have they not provided the feature we paid for, they have yet to compensate anyone for the feature we paid for; further more, they continue to lure more potential buyers by falsely advertising the feature that they fully know isn't functional. This is so unethical on so many levels. But it doesn't seem to bother them enough to even remove it from their marketing materials.
 
Hi everyone, Happy New Year! Sharing this update in this thread as well. We are starting to see updates move, as we stated in a different thread regarding the restart of the Telematics Box Module (TBM) update for the Uconnect Box Error Message.

As soon as we get some sort of confirmation that the update specific to Digital Key activation is back in progress, we will let you all know. Our expectation is still that we will have those "rolling" launches and that we can get forum members into the initial one/s.

As always, we are sorry that this was delayed from October, and continue to look forward to getting this out to all of you!

Hannah
Ram Cares
 
Hi everyone! I just received the below update:

FANTASTIC NEWS! We are finally moving forward with the Digital Key launch! As we've been saying since October, this is a limited, rolling launch, to ensure everything goes as smoothly as possible.

The current launch is for vehicles built in 2024, which means that there could be folks on this forum who receive the update this week. The initial launches for any type of over-the-air update are always focused in the Metro Detroit area. For those whose VINs we have been collecting who are 2025 builds, we are still waiting to hear when the 2025s will be launched.

As a reminder, you do have to have the feature listed on your SALES CODE (corrected 2/13/26 from incorrect statement of window sticker) to be eligible for it. We did have a few people reach out early on who did NOT have it, so we just wanted to make sure to address that again.

You should see the following release notes for this specific update:

Spaak SOP 5.0 Release Notes:

This update enables Ram Digital Key on your iPhone® or a compatible Android™ device which allows you to unlock and start your vehicle in place of your key fob. Please visit the Mopar YouTube channel for more information on how to set up and use Ram Digital Key.

As we hear more information on additional launch timings, including when to expect 2025 builds to be included, we will share it.

Hannah
Ram Cares
 
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