I find it interesting that my dealer has, knowingly or unknowingly, has created a “defense” against Lemon Law cases.
I scheduled my 2nd service visit for safety system faults through their service ph#. When it came time to drop off the vehicle, my service advisor said, “We’ll need it for at least 4 days.” Ok, I was not happy about leaving it. He advised that a rental vehicle would be arranged & he would call back when “they” were ready to accept my vehicle.
That was almost 2 weeks ago. I’ve heard nothing but birds chirping since.
I supposed I could drop off my clean, pristine truck & it would sit for a week or more. There’d be customers curious about this new RHO sitting in it, careless lot attendants scraping it or other cars dinging it. My presence avoided a door ding at my last service visit as a porter pulled another customer car right against my truck & the customer who was 300+# had to enter it…I was watching & alerted her, so she carefully squeezed into her Jeep. And, I’d get it back dirty (or worse, run thru their janky car wash/paint grinding machine). Would it be fixed? Who knows…
I’ve been here before with a new C7 Z06. It had several issues, the worst of which was a manual transmission that would stick in reverse. Chevy service would accept the vehicle, put me in a rental, later tell me they’d need it for a week or more & it would sit in their service drive. I got so frustrated, it got traded within 7 months for a loss. A move I DO NOT regret to this day.
So, if you’re thinking you are protected by you state’s Lemon Law, remember my story. What kind of experience do you want?
