Can you share the exact batteries you purchased? I didn't realize there was a second, smaller battery. I'm also dealing with a dead battery issue and am contemplating just changing them myself to avoid taking it to the dealership. Don't know what caused my battery to die... key card was never left in the truck and I don't have the Ram app.
www.autozone.com
Why did you purchase batteries from AutoZone? Shouldn’t this be a warranty item? Did you purchase with the intent to get reimbursed?
I was going to have to wait a week or two for a dealership to take the truck, then for all I know, they would just give it back and say there's no problem or have to order batteries. I went to a Ram dealership near my office to see what their price was for batteries, the parts manager said he couldn't even order them in his system. I paid a few hundred bucks, changed them out myself and it was done. the way I see it, I saved myself a lot of time an aggravation, but spent a couple hundred bucks; was worth it to me.
I am inclined to do the same. Was accessing/replacing the second battery straight forward? I haven't taken a good look around to see exactly where it is.
Sounds like what I would end up doing if I knew this was going to be a headache. Luckily the only dealership with a good service department is the GM/RAM dealership here. The Ford and Chevy would put air in your tire, charge you a couple hundred and say that's why your batteries are dead
yup, 10mm socket and need a long extension for the tie down, super simple though.
I guess keep the old batteries to throw back in in case it doesn't fix it and you have to take it in anyway.
www.autozone.com
Thanks for the info. Was able to jump start the truck today. Oddly, the digital cluster showed ~13 V for the current battery immediately after jump starting. I expected to see a little lower voltage in a dead battery (and it was truly dead because I had absolutely no power to the vehicle prior to the jump start). I never got any battery charge warning indicator prior to the battery dying either. Ultimately I said screw it and just drove it to the dealer. They won't get to my truck until next week but I had other issues that I wanted them to look at as well. Maybe I'll regret taking it in, maybe not. Perhaps it will just be a simple battery replacement that solves the problem.
Duralast Platinum AGM Battery BCI Group Size 400 200 CCA AUX14
Shop for Duralast Platinum AGM Battery BCI Group Size 400 200 CCA AUX14 with confidence at AutoZone.com. Parts are just part of what we do. Get yours online today and pick up in store.
this was the other battery, FYI you need an e-torx socket to remove the studs from the stock battery and transfer to the new battery
If you turned the truck off, then turned the ignition right back on without startup you'd probably get a battery idea of the battery voltage. That's exactly where I was at, running id be around 13.2v, once I put in new batteries I'm at 14.4-.5v 99% of the time
the stock batteries are agm. I agree with you, I dislike the idea, but instead of putting it on a battery tender every night and all the warning lights for the past two weeks, I just paid the 400. If nothing else works, hopefully the new batteries will.
Wonder if the truck is trying to do a software update, downloading, fails, then keeps trying while the truck is turned off?
I have used the app since I picked up the truck and no battery issues.
I remember when chev. Colorado batteries were dead left and right a year or 2 ago ended up being that where it wanted to do update then freeze and kill batteries
Does Ram give you free wifi for a few months? Or are you suppose to attach to your own Wifi for updates? anyone know?
I deleted the app & none of my issues went away, so I’ve since reinstalled it and no new issues. Turns out my issues (safety system faults) are software related & Ram has no fix at this time.
