Digital Key Activation

[NobodyinTexas]

Well

I stand corrected

Ever since my first OTA update, this truck snapped to attention

All is well

Key paired
Safety recall updated
CarPlay is acting lots better

If this keeps up, and I have nothing to fuss over, I’m gonna start obsessing over jb4/cat6

 

[lobeaux]

Does anyone have the UWB unlock and start working? I received the Digital Key upgrade OTA last week. I've got a Pixel 9 Pro and successfully paired the Ram App and added the key to my Google Wallet. Everything works great but the truck is only using the phone NFC (tap the handle and hold to charger).

The UWB should allow me to unlock on walkup and not have to place the phone in the tray to start/stop (similar to the fob). Is anyone's elses working or know of a TSB that could be affecting me?

 

[MurphNH]

Does anyone have the UWB unlock and start working? I received the Digital Key upgrade OTA last week. I've got a Pixel 9 Pro and successfully paired the Ram App and added the key to my Google Wallet. Everything works great but the truck is only using the phone NFC (tap the handle and hold to charger).

The UWB should allow me to unlock on walkup and not have to place the phone in the tray to start/stop (similar to the fob). Is anyone's elses working or know of a TSB that could be affecting me?

I am having the exact same issue. After all the recall visits, having to go back to have them turn back on my auto door locks I think I will wait for someone who finds a fix. I tried everything I could to fix it and nothing worked. That being said I still find it more useful than the card

 

[Chris3058]

So after the “updates” I’ve lost anything that was saved in memory. Connected services is not available (which I pay for) but hey they are escalating and I might have a call in a week and this is the error I get installing the digital key. This is ridiculous. Absolutely ridiculous. I know it’s small shit but if they can’t figure this out if something major happens we are FUBAR.

 

[lowellp25]

Does anyone have the UWB unlock and start working? I received the Digital Key upgrade OTA last week. I've got a Pixel 9 Pro and successfully paired the Ram App and added the key to my Google Wallet. Everything works great but the truck is only using the phone NFC (tap the handle and hold to charger).

The UWB should allow me to unlock on walkup and not have to place the phone in the tray to start/stop (similar to the fob). Is anyone's elses working or know of a TSB that could be affecting me?

It works perfectly on my iPhone 17 and separately on my Apple Watch Ultra. But others with my same configuration can only get NFC unlocks and starts to work. It's a mystery. Separately, wireless CarPlay works most days but then mysteriously fails, even on the latest updates for the phone and the truck.

 

[Chris3058]

My CarPlay hasn’t worked since day one and still doesn’t. And they have no answer except “update required”. It’s more like headunit required or better software engineers required.

 

[rpr]

So after the “updates” I’ve lost anything that was saved in memory. Connected services is not available (which I pay for) but hey they are escalating and I might have a call in a week and this is the error I get installing the digital key. This is ridiculous. Absolutely ridiculous. I know it’s small shit but if they can’t figure this out if something major happens we are FUBAR.

This is exactly why I’m no longer in the market for a factory tuner from Stellantis.

If they can’t fix what’s broken a warranty from Stellantis that comes with a factory tuner is worthless.

 

[Ddelallata]

I received the 26 min OTA update about 5-6 weeks ago and then another shorter UConnect update yesterday morning and now my digital key (iPhone) works as of this morning. I live in South Texas if that helps, since the rollout seems to be occurring by region. It works just as it should and I don’t have any issues with the day/night adjustability that others are reporting.

 

[Milchuck]

So after the “updates” I’ve lost anything that was saved in memory. Connected services is not available (which I pay for) but hey they are escalating and I might have a call in a week and this is the error I get installing the digital key. This is ridiculous. Absolutely ridiculous. I know it’s small shit but if they can’t figure this out if something major happens we are FUBAR.

I have an Iphone 17 ProMax and as far as I can get when activating digital key is half a bar on "pairing" and then it just times out. I've tried every fix I've seen online and still won't work.

 

[jaysen]

So I finally got around to setting up the digital key with my iPhone 17 pro.

I have a 2026 model.

Everything went smoothly and if I keep my fob in the kitchen, I can go up to the truck and grab the handle and the truck unlocks. Additionally I can start the truck as well. That part works perfectly. The whole time, my phone is in my pocket.

For those of you that have got this working as well, I have a question. How do you then lock/secure the truck without using the app. Might be a stupid question but I couldn't figure it out.

How is the lock working for you? When I first got the update, hitting the square on the outside of the handle worked... However, after a couple of days it seems to not work and will only flash the hazards but won't lock unless I manually do it in the app or wallet

 

[JeeperJohn]

Here's another twist. My iPhone 17 Pro works perfectly without NFC, carplay works flawlessly every time, dark mode works perfectly. My apple watch ultra does exactly nothing and I could not care less. With everything working so well I'm not going to mess with it. I never leave the house without my phone, watch, and key and I'd never do so intentionally. I'm also very hesitant to mess with a factory tune should they ever actually offer one.

 

[Jackman1973]

Anyone in agreement for a class action lawsuit? This is ridiculous that they advertise something that does not work or not active yet for the past two years.

 

[JeeperJohn]

When you think about it we could have a number of class actions going from digital key to hands free assist, etc. Except we'd each get 38 cents while the lawyers reap millions. I just want what I paid for.

John

 

[lowellp25]

When you think about it we could have a number of class actions going from digital key to hands free assist, etc. Except we'd each get 38 cents while the lawyers reap millions. I just want what I paid for.

John

As a lawyer, I endorse this approach (making millions)

 

[JeeperJohn]

As a lawyer, I endorse this approach

Perfect. I see you also live in God's waiting room.

 

[sparknv]

i had my dealer visit today to get them to program the digital key card. they said it isnt programmable that the module must be replaced as they are pre-programmed from the factory and unreplaceable in the normal manor. this contradicts what briana told me but either way they ordered a new dkcm and a rfhub cause apparently during this they saw the rfhub has some kind of code being thrown that there docs say to replace when the error is present.

smart phone as a key is still working good and ill just deal with no keycard until dealer gets these replaced, not even sure what the rfhub issue could be since i dont notice anything but o well a new part is a new part ¯\_(ツ)_/¯

oh and they performed some kind of recall for the rear seatbelt, involved replacing some bolts or something like that. again unrelated

 

[ScooterInTX]

After a LOT of emails, upgrades, modules replacement, and 4 dealer visits, I finally got this thing to work. Had to disconnect AirPlay like the others but got it on the first try and it works great! I was about to give up but so glad I didn't. Even with the Apple Watch, it wakes the truck up once I get close and lowers the steps for me.

 

[MurphNH]

I hope they push an update soon for those of us with the digital key but without needing to use it like the key card.

 

[AFX]

Update: the software updates did not work. Now they have ordered a module part that is 45+ days out. I guess I should be grateful all the other recalls are done and everything but the phone as digital key doesn’t work. . However, I have gotten to know the service department entirely to well. I’m there so much between my RHO/GW3 that I’m forwarding my mail and they are charging me rent and utilities. . I still really like both vehicles…I do have a dream, that one day I’ll only visit for routine maintenance and celebrate the birthdays of all my service friends.

 

[Saints]

Update: the software updates did not work. Now they have ordered a module part that is 45+ days out. I guess I should be grateful all the other recalls are done and everything but the phone as digital key doesn’t work. . However, I have gotten to know the service department entirely to well. I’m there so much between my RHO/GW3 that I’m forwarding my mail and they are charging me rent and utilities. . I still really like both vehicles…I do have a dream, that one day I’ll only visit for routine maintenance and celebrate the birthdays of all my service friends.

Yeah I figured they would replace the module with the code you were getting. They will have to program a new key card for you also so don’t leave without it. Did you print out the update procedure that was posted from Briana? Mine is at the dealer right now because even though I printed it out and told them to follow it they didn’t. They just replaced module and updated it, but there’s more to it to get the phone as a key to work. I’ll update if it works when I get it back.

https://www.ram-rho.com/attachments/enabling-spaak-service-tech-tip-sop5-5-2-pdf.34272/