I was soooooo excited to buy an RHO! Sure, it's not the TRX, but it's still a beastly truck with many gadgets, electronics, and a fun-to-drive machine. However, I drove off the lot and immediately received a "U-Connect Error" and an immediate service-required message. I drove it a bit more, and the Blind Spot Monitoring began failing on start-up as well, and the lights would stay on in the side mirrors. AEB and Cruise Control would stop working. I moved the shifter into "Sport" mode once to "tap the gas" and feel a little of what I bought; it instantly hit the redline and would not stop (even with no gas applied) until I threw the shifter out of the sport mode. That lasted about 2-3 seconds, but it was not a fun few seconds. At this point, I knew something was seriously wrong with this truck. So, it went back to the dealership to get fixed.
My RHO has sat at the dealership since Feb 7, 2025. I purchased it on Jan 31, and picked it up on Feb 1. Now, it sits in a service department that cannot fix it. They have no idea where to look. They will not replace or change anything until Ram tells them they should.
I was told that due to this truck having such low miles (I bought it at 58 mi) and its extensive errors within its system, the problem is far beyond the capabilities of the dealership. No one has been trained on this new system installed in the 2025 Ram vehicles. They say it communicates much differently than the previous Dodge/Rams they service. They are unsure what to do with the trucks' new "Ethernet" system.
mines in shop now for same thing
